Opay office Address location in Nigeria and customer care number and email address

OPay Nigeria is a dynamic financial technology company that has significantly transformed the digital payment landscape in the country.

Established to drive financial inclusion and offer innovative payment solutions, OPay provides a wide range of services designed to meet the diverse needs of its customers.

The platform enables users to conduct seamless transactions through a comprehensive mobile app, which includes services such as money transfers, bill payments, airtime top-ups, and more.

Dedicated to enhancing user experience, OPay also supports businesses through its robust payment solutions. Merchants can accept payments in multiple forms, fostering smoother transactions and facilitating economic growth.

One of the key benefits of OPay is its commitment to low-cost services, making financial transactions accessible to a broader segment of the population. As mobile money services continue to gain traction, OPay stands out for its user-friendly interface and efficient customer support, positioning itself as a leader in the fintech sector.

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Opay Nigeria Office Locations

 As a prominent mobile payment service in Nigeria, OPay,has established several offices across the country to cater to the needs of its growing customer base and ensure efficient service delivery.

The primary office is situated in Lagos, which is the commercial hub of Nigeria and a strategic location for businesses.

This office is located at Ikeja, known for its vibrant business environment, making it convenient for addressing customer inquiries and facilitating operational activities.

Lagos, being a central city, helps in coordinating activities across the country and managing customer relations effectively.

Apart from Lagos, OPay has extended its presence to other major cities, including Abuja and Port Harcourt and all the 36 states in Nigeria .

These locations were chosen to broaden their regional accessibility and ensure that customer care services are not only centralized but also reachable by customers from different parts of Nigeria.

In Abuja, the office functions to cater to the administrative and governmental dealings, given the city’s status as the capital.

Meanwhile, the Port Harcourt office supports the network in the South-South region, where there is significant economic activity due to the oil industry.

These strategically located offices ensure that customers receive timely assistance and that their issues are resolved promptly.

By maintaining a strong physical presence in these key locations, OPay aims to enhance customer satisfaction and bolster its position in the mobile payment industry in Nigeria.

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How To Contact Opay Customer Care

If you need to get in touch with OPay’s customer care in Nigeria, there are several effective ways to do so.

One convenient option is to dial their customer service phone numbers, where representatives are readily available to address your inquiries. This method is ideal for immediate assistance regarding transaction issues, account inquiries, and any other urgent concerns.

Other OPay Support Channels

Beyond in‑app, OPay provides multiple ways to reach customer care:

Contacting OPay via In‑App Customer Service

1. Open the OPay App on your phone and log in.

2. Navigate to the “Help”, “Customer Service” or “Support” section. Sometimes it’s under a “Me” tab or profile menu.

3. You should see options for “Submit a ticket”, “Live Chat”, “Report an issue / Transfer dispute / Card dispute etc.”

4. Select the issue category that matches your problem (e.g. “Card / App / Transaction / POS / Fraud”). This helps route your request to the right team.

5. Provide required details: transaction ID, date/time, screenshots if available, description of the issue. The more precise you are, the faster the resolution.

6. Submit the request. There may be a live chat where you talk to a customer agent directly. Or you might get updates via message‑thread in the app.